Return Policy

The legal return period is 14 days.

The products must be returned new, including accessories and in the original packaging. Used products will not be accepted
If these conditions (art 6. T&C) are not  met, you will not receive a refund. 

The return address is:

Earth connection
Toom 25
6021RT Budel
The Netherlands

Please enclose the invoice (which you received by email) in the shipping box or enclose a note with your name and order number.

Shipping costs and risk of loss or damage will be borne by the sender.

If you return products from a country outside the European Union, make sure you send them as return goods. Otherwise, import duties and VAT may be charged. We will not bear those costs. If we have to pay such costs, they will be deducted from the amount to be refunded.